WhatsApp Support
Instant messaging support with our technical team
- Response Time: Under 30 minutes
- Available: 24/7
- Language: English, Romanian
24/7 Support Center
Get help when you need it - We're here around the clock
Email Support
Detailed technical assistance via email
- Response Time: 2-6 hours
- Available: 24/7
- Best For: Technical issues
Live Demo Sessions
Screen sharing support and live demonstrations
- Duration: 30-60 minutes
- Platform: Teams, Zoom, Meet
- Cost: FREE for customers
Support Provider — Company Information
Legal Entity
- Legal Name: QUIQ ONLINE SERVICES SRL
- Trading As: Automatic Plugin for WordPress
- VAT / CUI: RO 44738744
- Trade Register No.: J38/888/2021
- EUID: ROONRC.J38/888/2021
- Founded: August 13, 2021
Contact & Address
- Address: Str. Lucian Blaga nr. 2A, Bl. A52, Sc. A, Et. 1, Ap. 4, Cod 240041, Râmnicu Vâlcea, Jud. Vâlcea, Romania, EU
- Phone / WhatsApp: +40 751 100 555
- Email: contact@wp-automatic-plugin.com
- Website: wp-automatic-plugin.com
What We Can Help You With
Installation & Setup
- Plugin installation
- Initial configuration
- System requirements
- Hosting compatibility
API Configuration
- OpenAI API setup
- Image API keys
- Testing connections
- Cost optimization
Troubleshooting
- Error resolution
- Performance issues
- Plugin conflicts
- Content problems
Optimization
- Content quality
- Performance tuning
- Custom configurations
- Best practices
Frequently Asked Questions
How quickly can I get support?
WhatsApp support typically responds within 24 hours, email support within 24 hours. Live demo sessions can be scheduled within 24 hours.
Is support included with my purchase?
Yes! All support services are included with your plugin purchase. This includes installation help, configuration assistance, troubleshooting, and even live demo sessions.
What languages do you support?
We provide support in English and Romanian. Our technical documentation is available in multiple languages, and we can assist with plugin configuration for all 6 supported languages.
Can you help with custom configurations?
Absolutely! We provide custom configuration assistance to optimize the plugin for your specific needs, content types, and business requirements.
Do you offer training sessions?
Yes! We offer comprehensive training sessions via screen sharing to help you master all plugin features and maximize your content generation potential.
Self-Help Resources
Technical Documentation
Complete technical guide with system architecture, database schema, and advanced features.
Video Tutorials
Step-by-step video guides covering installation, setup, and advanced configurations.
API Setup Guide
Detailed instructions for configuring OpenAI, Pexels, and other API integrations.
Best Practices
Expert tips for content optimization, SEO, and maximizing your automation results.
Troubleshooting
Common issues, solutions, and debugging techniques for smooth operation.
Quick Tips
- Check system requirements first
- Test API keys before going live
- Start with small batches
- Monitor performance regularly
Privacy & Data Protection Notice
How We Handle Your Support Data (GDPR)
When you contact us for support, you may share personal data (name, email, website URL). QUIQ ONLINE SERVICES SRL acts as the Data Controller under GDPR (EU 2016/679). Your data is processed solely to provide technical assistance and is never sold to third parties. Legal basis: legitimate interest (Art. 6(1)(f) GDPR) and contract performance (Art. 6(1)(b) GDPR). Support records are retained for up to 3 years. To exercise your GDPR rights (access, erasure, portability), email contact@wp-automatic-plugin.com.
California Residents — CCPA
If you are a California resident, you have the right to know what personal information we collect during support interactions, the right to delete it, and the right to opt out of its sale. We do not sell your personal information. To submit a CCPA request, contact us at contact@wp-automatic-plugin.com. We will respond within 45 days as required by the CCPA. Our full Privacy Policy is available at privacy-policy.html.
Meet Our Support Team
Our dedicated support professionals at QUIQ ONLINE SERVICES SRL (operating as Automatic Plugin for WordPress) are here to ensure your success
Technical Support
Expert developers who built the plugin and know every line of code
Configuration Specialists
Optimization experts who help maximize your content generation potential
Multilingual Team
Native speakers who understand the nuances of global content creation
